We get it — life moves fast! Between work, family, and everything in between, it can feel like there’s never enough time in the day. That’s why we’re so grateful for a little thing called the AppFolio Portal. Whether you’re a tenant, property owner, or one of our valued vendors, your portal is your personal assistant that never takes a lunch break, never sleeps, and is always just a click away.
So, let’s talk about how this handy tool can make your life so much easier (and maybe even save you a phone call or two 😉).
🏡 For Our Tenants
Your tenant portal is like the digital front door to your home — minus the squeaky hinges. From there, you can:
💳 View your current balance and make payments anytime (no stamps, no lines, no stress).
🔁 Set up AutoPay and never worry about forgetting rent day again.
🧰 Submit maintenance requests — the preferred way! You can even upload photos to help us see exactly what’s going on. The more details, the faster we can match you with the right vendor.
🧾 View your lease, property info, and shared documents in one convenient spot.
🛡️ Upload or purchase renter’s insurance through AppFolio Insurance Services (not affiliated with Eagles Properties, Inc.).
And if you ever have trouble placing a maintenance request, don’t worry — there’s a special number just for you to call.
🧠 Pro tip: Before submitting certain requests, you may be asked to troubleshoot first. Sometimes a quick fix, like plunging a toilet or checking a breaker, can save you time and a service charge. Remember, if a vendor visits and the issue turns out to be something easily fixed by the tenant, those charges may be billed to your account. We know — it’s not the most fun part of adulting, but it keeps your home (and your wallet) in great shape!
💼 For Our Owners
We love that so many of our owners are hands-on and like to stay informed. Your owner portal is your one-stop shop for everything happening with your investment properties.
With just a few clicks, you can:
💰 View cash in/cash out and disbursement details.
📊 Print reports like income statements, delinquency summaries, lease expirations, and rent rolls.
📂 Download owner packets and shared documents.
🏘️ See your entire portfolio — all in one place.
💵 Upload funds and view approved maintenance information.
It’s real-time information at your fingertips — no waiting for office hours or return calls.
🧰 For Our Vendors
We couldn’t do what we do without our hardworking vendors! The vendor portal helps keep everything streamlined and transparent:
🔧 View assigned work orders and payments.
📎 Attach invoices and photos directly to the work order.
📄 Access any shared documents easily.
This helps keep projects moving smoothly and ensures everyone stays on the same page.
🛠️ A Quick Word About Maintenance
We know — waiting on a repair isn’t anyone’s idea of fun. Please remember that the vendors we work with are independent companies who serve the public at large. While we do our best to schedule repairs quickly, vendor availability can vary. If something takes a little longer than expected, please know they’re working as fast as possible to resolve your issue.
Our goal is always to make your home a comfortable place to live — and that takes teamwork between tenants, owners, and vendors alike.
🌐 Why the Portal Matters
At Eagles Properties, we serve a large community of owners, tenants, and vendors. As much as we love connecting with you, our small but mighty team has to focus on urgent matters first — and your portals help make that possible.
Most of the questions we receive by phone can be answered instantly in your portal. It’s real-time, 24/7 access to your account — whether you’re on the couch in your pajamas or on the go with your smartphone.
If you haven’t activated your portal yet, we’re happy to help!
📧 Just send us an email at reception@eaglesnc.com, and we’ll send your activation link right away.
Your portal can be accessed anytime, anywhere — because property management doesn’t stop at 5 o’clock.
🦅 At Eagles Properties, We’re All About Making Life Easier
The portal isn’t just a piece of technology — it’s part of how we make sure your experience with us stays smooth, transparent, and stress-free. So, next time you have a question, a payment, or a maintenance need, skip the wait and let your portal lend a helping hand.
After all, who doesn’t love having a personal assistant on call 24/7? 😄
